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FAQ

A: The inclusion of a third prong in a plug serves as a grounding feature, enhancing electrical safety. Unlike two-pronged plugs, three-pronged plugs offer increased protection for the electrical system, connected appliances, and individuals against the risk of electrical shock.

A: Initially, ensure that you don’t have an excessive number of appliances sharing a single circuit, as this can cause overloads. If the issue persists with a single appliance, disconnect it and either replace or request our repair services. You can also test another appliance on the same outlet; if problems persist, contact our home electrical service specialists to inspect the outlet and circuit.

A: Opting for whole-house surge protection safeguards all the electrical equipment within your home, as opposed to just a single device plugged into a surge protector. This is particularly beneficial if your household relies on a multitude of electronics and appliances.

A: A blown fuse occurs when the electrical current surpasses its limit, melting a thin metal strip and halting the current flow. Fuses need replacement and aren’t resettable. In contrast, when the electrical current exceeds the circuit breaker’s limit, the breaker’s trip setting opens to stop the current flow. Circuit breakers can be reset by toggling the handle on the breaker’s face.

A: If an unusual smell is coming from your outlet or switch, it may indicate damage or a malfunction. In such cases, it’s crucial to turn off the power immediately and contact our home electrical service experts for assistance.

A: LED lights may have a higher initial cost compared to incandescent bulbs, but they are considerably more energy-efficient and have a significantly longer lifespan, lasting up to 50,000 hours as opposed to 1,200 hours for incandescent bulbs. They also result in lower annual operating costs, making them an eco-friendly choice.

A: Yes, for the safe installation of a ceiling fan, a specialized mounting box designed for the purpose is required. Saddle boxes are commonly recommended for ceiling fans weighing up to 35 pounds.

A: Low-voltage fixtures incorporate transformers to reduce voltage (typically from 120 volts to 12 volts). However, they may entail higher installation costs and generate heat due to the transformers, and the choice of mounting locations can be more complex.

A: In the context of electrical appliances, “grounding” establishes a secure path for unused electrical current to return safely to the service panel. This practice ensures safety in case of a short circuit, preventing electrical hazards.

A: A GFCI is an electrical outlet featuring “test” and “reset” buttons in its center. It automatically cuts off an electrical circuit if it detects abnormal current flow, reducing the risk of electrical shocks, especially in damp or countertop locations.